Frequently Asked Questions
Everything you need to know about your BETAFPV gear and orders.
What is the typical shipping time for international orders?
International orders typically take 7-15 business days to arrive depending on the destination and selected shipping method. Tracking information is provided via email once the package leaves our warehouse.
How do I update the firmware on my flight controller or radio transmitter?
You can update your firmware using the Betaflight Configurator or the ExpressLRS Configurator. We recommend following the specific guides in our technical documentation to ensure compatibility with your hardware version.
What is your return policy for defective electronics?
We offer a 30-day warranty on all electronic components. If you receive a defective item, please contact our support team with photos or video evidence for a replacement or refund, provided the item has not been modified or soldered.
Do you ship batteries internationally?
Yes, we ship LiPo batteries to most countries; however, due to international aviation safety regulations, these must be shipped via specific land or sea routes which may result in longer delivery times.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secured for your protection.
How can I track my order status?
Once your order is shipped, you will receive an email with a tracking number and a link to our tracking portal. You can also log into your BETAFPV account to view your order history and real-time status.